• Does FastPay work on the mobile site and on your apps?

    Yes. If you've enabled FastPay on the desktop site, it automatically becomes available for you on the mobile site and vice-versa. Store your details just once in your account and enjoy the convenience of FastPay on any of your devices.

    You can also set up the FastPay option on our iPhone and Android apps.

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  • Can I delete a card that has been saved?

    Sure, you can delete a card anytime from your FastPay settings. Once it is deleted, your card is completely erased from our system. Just remember - if you remove all your cards, FastPay will be turned off on your account.

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  • Can I store more than one card in my FastPay settings?

    You can add as many cards as you want for your convenience. If you have multiple cards saved in FastPay, the default card selected will be used when you shop. You can change the default setting whenever you like.

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  • How do I make changes to my FastPay settings?

    To make changes to your FastPay settings, follow these easy steps.

    1. Go to ‘My Account’ and click on FastPay.
    2. Once you are at the FastPay page, you can:
      1. Change your default card.
      2. Add new addresses and payment methods.

    To change your default shipping address or payment method, click on the 'Set as default' button right next to your preferred option.

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  • What products can I buy with FastPay?

    You can shop for anything and everything on ShoeMartStores.com with FastPay.

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  • Does FastPay support Cash on Delivery?

    Absolutely! Select 'Cash on Delivery' as your default payment method and shop away.

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  • What kinds of cards does FastPay support?

    FastPay supports Visa and MasterCard Credit and Debit Cards.

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  • How do I enable FastPay?

    To enable FastPay, follow these easy steps:

    1.Create a ShoeMartStores.com account or sign in to your existing one.
    2.Go to the FastPay section in My Account and click on 'Get Started Now'.
    3.Select a payment method - either Cash on Delivery or Credit or Debit Card.
    3.1.If you choose to pay by Credit or Debit Card, you can either use an existing card or add a new one.
    3.2.If you choose Cash on Delivery, click on 'Save & Continue to Shipping'.
    4.Now enter your shipping address. You can either select an existing address or add a new one.
    5.Finally, click on 'Save Address & Continue'.

    You're good to go. Go to any product you would like to shop, and you will see that the 'Pay Now With FastPay' option is enabled for you.

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  • How safe is FastPay?

    For maximum safety, we use an industry standard 256-bit SSL encryption while transmitting and storing cards in our system.

    Following global best practices, we only store the last 4 digits of your card number along with the expiry date. We never store your CVV number and Verified by Visa/3D-secure passwords.

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  • Why should I use FastPay?

    You should use FastPay to enjoy lightning-fast, 1-click shopping. With FastPay, you can checkout directly from the product page itself, and not have to go through the usual Basket, Shipping, Payment and Review pages.

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  • What is FastPay?

    FastPay is our lightning-fast payment feature that allows you to shop with just 1-click. To activate FastPay, head to the FastPay section under My Account, add your default shipping address and payment preference.

    That's it. Use the 'Pay now with FastPay' button on a product's page and enjoy faster shopping.

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